Find answers to your common questions
AI Search is an intelligent search widget that uses artificial intelligence to help your customers find products more effectively. It understands natural language, learns from search patterns, and provides personalized recommendations.
The number of products you can index depends on your plan. Starter includes 250 products, Growth includes 2,500 products, and Enterprise includes 10,000 products. You can upgrade anytime to increase your capacity.
Each plan includes a monthly limit of AI messages. Starter has 2,000 messages, Growth has 10,000 messages, and Enterprise has 20,000 messages. These limits reset automatically on the first of each month.
After installing the app, go to the Settings section and copy the widget installation code. Paste this code into your store's theme before the closing body tag. The widget will appear on your store within minutes.
Starter plan syncs daily, while Growth and Enterprise plans offer real-time synchronization. This ensures your search index stays up-to-date with your latest products and prices.
Starter plan includes 48-hour support response time, Growth plan has 24-hour support, and Enterprise plan includes dedicated WhatsApp support for priority assistance.
Yes, you can upgrade or downgrade your plan anytime from the App Store. Upgrades take effect immediately, while downgrades will apply to your next billing cycle.
Yes, we take security seriously. All data is encrypted in transit and at rest. We comply with international data protection standards and never share customer data with third parties.
Contact our support team for help